Privacy Policy

At Venthia, protecting your privacy and personal data is a responsibility we take seriously. This Privacy Policy explains in detail how your information is collected, used, stored, and protected when you visit our website or purchase our men’s sets. Our approach is transparent, customer-focused, and fully aligned with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy applies to all users and customers located in the United Kingdom.

Who We Are

Venthia is operated under the following business details:

Trade Name: Venthia
Company Name: VITRENZO MODE LIMITED
Company Number: 16723959

Registered Business Address:
58 Peregrine Road, Office 6767
IG6 3SZ, Ilford
Essex, England
United Kingdom

Email: contact@venthia.com
Phone: +442080402977

Venthia acts as the data controller and is responsible for deciding how and why your personal data is processed.

Information We Collect

We collect personal information to provide a smooth and secure shopping experience. Depending on how you interact with our website, we may collect:

  • Personal details such as your full name, email address, phone number, and delivery address
  • Billing and payment information, processed securely through trusted third-party payment providers
  • Order details, including products purchased, sizes, colours, and order history related to our men’s sets
  • Communication records when you contact us via email or our contact form
  • Technical data such as IP address, browser type, device information, and operating system
  • Website usage data including pages visited, time spent on the site, and interaction behaviour
  • Cookie and tracking data to help improve website functionality and performance

We only collect data that is necessary, relevant, and proportionate to the services we provide.

How We Use Your Personal Data

Your information is used for the following purposes:

  • To process, confirm, and fulfil your orders
  • To arrange delivery and manage shipping, returns, and refunds
  • To communicate with you regarding orders, enquiries, or customer support requests
  • To improve our products, website performance, and customer experience
  • To personalise your shopping experience and improve website usability
  • To detect, prevent, and protect against fraud or unauthorised activity
  • To comply with legal, tax, and regulatory obligations

We do not sell, trade, or rent your personal data to third parties.

Legal Grounds for Processing

Under UK GDPR, Venthia processes your personal data based on one or more lawful grounds, including:

  • Performance of a contract when processing orders and deliveries
  • Compliance with legal obligations
  • Legitimate business interests, such as improving our services and protecting our website
  • Your consent, where required for specific activities

You may withdraw your consent at any time where consent is the legal basis for processing.

Sharing Your Information

We only share your personal data when it is necessary to operate our business effectively. This may include sharing data with:

  • Payment service providers for secure transaction processing
  • Shipping and logistics partners for order delivery
  • Website hosting and IT service providers supporting our platform
  • Analytics and performance tools used to improve website functionality
  • Legal or regulatory authorities where required by law

All third parties are required to handle your information securely and in accordance with applicable data protection laws.

International Data Transfers

In some cases, your data may be processed outside the United Kingdom by trusted service providers. Where this occurs, we ensure appropriate safeguards are in place, such as contractual protections, to maintain the security and privacy of your data in line with UK GDPR requirements.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes described in this policy. This includes maintaining records for legal, tax, and accounting requirements. Once your data is no longer required, it is securely deleted or anonymised.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to ensure proper functionality, analyse traffic, and improve user experience. Cookies help us understand how customers interact with our website and allow us to enhance performance and usability.

You can manage or disable cookies through your browser settings at any time. Please note that restricting cookies may affect certain features or functionality of the website.

Marketing Communications

We may contact you with updates, offers, or information related to Venthia if you have opted in to receive such communications. You can unsubscribe from marketing emails at any time by following the instructions included in our messages or by contacting us directly.

We do not send unsolicited marketing communications.

Your Rights Under UK Data Protection Law

As a customer in the United Kingdom, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction of inaccurate or incomplete information
  • Request deletion of your personal data, where legally applicable
  • Request restriction of processing in certain circumstances
  • Object to the processing of your personal data
  • Request data portability
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact us using the details below.

Business Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact us at:

Trade Name:Venthia
Company Name:VITRENZO MODE LIMITED
Company Number: 16723959
Registered Business Address:
58 Peregrine Road, Office 6767
IG6 3SZ, Ilford
Essex, England
United Kingdom

 

Email: contact@venthia.com
Phone: +442080402977

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements, business operations, or website functionality. Any updates will be published on this page and will take effect immediately upon posting.

By using the Venthia website, you acknowledge that you have read and understood this Privacy Policy and agree to how your personal data is handled. We are committed to maintaining your trust and protecting your privacy at every stage of your experience with Venthia.